Cassandra White is an experienced Information Technology Coordinator at Peoplelink Group, effective April 2023, with a strong track record in managing and optimizing IT processes, particularly through the Zendesk platform. Responsibilities include overseeing software support for over 50 applications and leading multiple IT projects as part of the Small Initiatives Committee. Previous roles include IT Support Specialist, Customer Care Associate at FDC Graphic Films, Inc., and Lead Certified Sterile Processing Technician at Spectrum Health Lakeland, demonstrating a solid foundation in customer service, technical troubleshooting, and operational efficiency. Cassandra holds a Google IT Support Professional Certificate from Merit America, earned in December 2022, complementing a diverse career that spans education and healthcare support environments.
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