Elizabeth Boulet

Elizabeth Boulet is an experienced Technical Documentation Manager and Principal UX Researcher at Greenway Health since March 2013, specializing in user experience and technical documentation for clinical software. Elizabeth's role includes communicating with customers, planning user studies, analyzing testing sessions, and producing design specifications. Notable achievements include introducing heuristic evaluations and showcasing a Usability Lab at the annual User Conference. Previous positions include Team Lead and Documentation Specialist at Vitera Healthcare Solutions, and Senior Technical Writer roles at Sage and Emdeon Practice Services, where Elizabeth supervised writing teams and led significant documentation transitions. Elizabeth holds an MS in User Experience Design from Kent State University, a BA in Technical Communication from Louisiana Tech University, and various certifications in healthcare technology.