Dimitris Karagounis

Dimitris Karagounis is a seasoned professional with extensive experience in operations and fraud management. Currently serving as the Director of Operations at PeoplePerHour since April 2016, Dimitris oversees daily business activities, supervises staff, evaluates operational efficiency, and manages customer support processes to enhance satisfaction and profitability. Previous roles include Fraud Manager and Payments Analyst, where responsibilities involved implementing anti-fraud procedures, conducting audits, and analyzing financial data. Prior experience at Nestlé Nespresso and in various customer service roles provided a strong foundation in client relations and account management. Dimitris holds a Bachelor's Degree in Accounting and Finance from Athens University and is affiliated with The Chartered Institute of Management Accountants.