Dawn Gildenmeister has extensive experience in client delivery and operations management, currently serving as Director of Client Delivery at PeopleScout since October 2008, previously holding roles as Senior Operations Manager and Operations Manager. Key responsibilities include client retention, KPI and SLA management, P&L management, and fostering account growth initiatives. Dawn's expertise encompasses talent management, high-level sourcing, and the development of client-focused process plans, with a strong background in recruiting across various sectors, including retail, food service, and logistics. Prior experience includes teaching sociology at Sinclair Community College. Dawn holds a Master of Arts in Women's and Gender Studies from Roosevelt University and a Master of Arts in Applied Behavioral Science from Wright State University, along with a Bachelor of Arts in Sociology.
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