Susana Guerra Lucio

Susana Guerra Lucio has extensive experience in customer service and sales, particularly within the fashion and export sectors. Currently serving as a Customer Service Specialist for Pepe Jeans London since August 2011, Susana also held roles as a Footwear Sales Manager and Footwear Senior Export Specialist, focusing on international markets. Previous positions include Junior Export Manager at IPP S.A., where Susana managed sales and support for clients such as BALAY and ELECTROLUX, and Customer Service Manager at MASA las mejores casas, where quality certification ISO 9001:2000 was achieved under her coordination. Susana's career began at Telefonica in customer service roles, followed by various administrative positions. Academic qualifications include a degree in Advertising and Public Relations from Universidad Complutense de Madrid and multiple master's degrees in Internationalization of Business from various prestigious institutions.