Taalib Cassim

Taalib Cassim holds extensive experience in IT support, currently serving as a Senior Desktop Support at Pepkor IT since July 2023, focusing on technical support for the upcoming PEP distribution center. Previous roles include IT Technician positions at Netsurit, Ignition Group, and Outworx Contact Centre, with responsibilities primarily in contact center support and technical assistance. Taalib also worked as a Desktop Support Technician at Liberty Group South Africa, managing workstations, setup, configuration, and problem resolution across the organization. Taalib possesses a CCSA qualification.