Adrian Watkin is an experienced professional in customer support and collections management, currently serving as the Arrears and Litigation Manager at Pepper Advantage since June 2024. Prior to this role, Adrian held various positions at Tandem Bank and Oplo as a Specialist Customer Support Manager from August 2021 to May 2024. Adrian's extensive experience also includes serving as Head of Collections at Asset Collections & Investigations and Head of Customer Care at Go Car Credit Limited. Additionally, Adrian held multiple roles at The Car Finance Company (2007) Limited, including Customer Operations Manager, Collections Manager, and Recovery Manager from June 2017 to May 2019. Earlier career experience includes managing the Vulnerable Customer Team at RBS from December 2014 to June 2017. Adrian earned a BSc (Hons) in Biological Science, specializing in Plant Sciences, from Lancaster University between 2002 and 2005.
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