Andreas Heckmann currently serves as Chief Customer Officer at Cvent since April 2024 and holds a position on the Board of Advisors at Peppermint Robotics and as an Advisory Board Member at CSM Practice, which specializes in customer success strategy design. With extensive experience at SAP from 1999 to 2023, Andreas held various leadership roles, including Executive VP of Product Engineering and Global Head of Product Support. Additionally, Andreas was a member of the TSIA Executive Advisory Board from 2015 to 2020, contributing to advancing the technology services industry. Andreas boasts a degree from Fachhochschule Darmstadt and furthered education at INSEAD.
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