Marcos Angulo is a North America Relationship Manager with over 10 years of experience in operations leadership, focusing on service delivery and team performance. They have held roles such as Key Account Manager and Operations Manager at Sutherland Global Services, as well as Human Resources Senior Coordinator at PepsiCo, where they led the integration of HR services and managed a significant operational team. Currently, Marcos is pursuing a Master of Business Administration at Universidad del Valle de México, building on their Bachelor of Business Administration obtained from the same institution. Known for their ability to foster engagement and drive continuous improvement, Marcos is dedicated to enhancing service quality and team efficiency.
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