Daniel B.

Daniel B. is an experienced Service Desk Manager at Peraton, responsible for leading the TWAI Service Desk team and expanding service offerings for clients since May 2021. Prior to this role, Daniel held the position of Incident Management and Service Desk Lead at both Perspecta and DXC Technology, where responsibilities included managing high-priority incidents and identifying opportunities for automation and process improvement. Daniel began a career in technical support at HP, where multiple roles as Systems Administrator allowed for the installation, maintenance, and troubleshooting of hardware across various environments. The professional background also includes experience as a Business Relations Supervisor at Electronic Data Systems. Daniel continues education at Boise State University.