Ed Long serves as a Principal Solutions Engineer at Percent, where responsibilities include founding the Solutions Engineering function and leading post-sales implementation support for social impact solutions with notable enterprise clients such as Google and Canva. Previous experience includes roles as Partner Solutions Architect Director at Twilio, where Ed established an expert services function and developed partner relationships, and Solutions Architect Manager at Paddle, where Ed built the Solutions function from the ground up. Additionally, Ed has a diverse background that includes technical consulting, research, and teaching, supported by a strong academic foundation including a Ph.D. in Biological Modelling from University College London.
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