Percepta
Coleen McGregor has over 15 years of experience in customer service and operations management within the automotive industry, currently serving as a Customer Experience Operations Supervisor for Ford Motor Company at Percepta since July 2015. Previously, Coleen held several roles at Ford, including Business Operations Supervisor for both passenger and truck concerns, as well as serving as a Lincoln Way Concierge and Client Service Manager for Lincoln Motor Company. Prior experience includes working as a Relationship Manager at JPMorganChase and as a Client Service Specialist in property and casualty insurance at MetLife. Coleen earned a Bachelor's Degree in Mass Communication from the State University of New York at Plattsburgh and completed high school at Norwood Norfolk High School.
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