Percepta
Harry Harvey is an experienced professional with a strong background in technical support and account management, holding various roles since 1997. Currently serving as an Account Lead and Escalations Coordinator at Percepta since 2007, Harry is responsible for managing escalations and guiding the Escalation team. Previously, Harry worked as a Senior Business Analyst, specializing in the SYNC system, and as a Business Analyst focused on technical support for Ford Sync. Prior experience includes roles at Convergys as an Escalations Advisor for GM OnStar, as well as positions at Tek Systems, EDS, and Visteon. Harry holds degrees in Network Securities from DeVry University and an Associates in Networking Administration from Henry Ford Community College, complemented by extensive technical skills and expertise in customer service.
This person is not in any teams
This person is not in any offices
Percepta
1 followers
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com