MC

Megan Cooksley

Customer Success Director at Perceptyx

Megan Cooksley has a strong background in customer success and client relationship management. Megan currently works at Perceptyx as a Customer Success Director, responsible for ensuring customer satisfaction. Prior to that, they held roles at IBM, including Senior Executive Partner, Solutions Expert, and Executive Program Manager. In these positions, they managed teams, oversaw client service programs, and ensured client satisfaction. Megan also has experience as a Client Services Consultant and Helpdesk Team Lead, where they provided technical expertise and support to clients.

Megan Cooksley has a Bachelor of Arts (B.A.) degree in Business Administration and Management, General from Doane University.

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Previous companies

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Timeline

  • Customer Success Director

    July, 2022 - present

  • Customer Outcomes Manager

    January, 2022

  • Client Relationship Manager

    February, 2019