Perch Insights equips CX professionals with data-driven insights that enable proactive decision-making that increases client lifetime value while lowering customer acquisition and servicing expenses.

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Perch Insights

The Boston office focuses on strategic leadership, product innovation, and board governance.

Boston

Amit Basak

Guadalupe Gil García

Shantanu Dhaka

Ryan Ward

The Data Engineering Team at Perch Insights designs, builds, and maintains robust data pipelines and infrastructure to ensure seamless and accurate collection, processing, and storage of customer experience data. They collaborate closely with data analysts and business intelligence developers to transform raw data into actionable insights, empowering CX professionals to make informed decisions that drive increased client lifetime value and reduced costs.

Data Engineering Team

This department provides overall strategic direction and governance for the organization.

Executive Leadership

This department focuses on designing and overseeing data architecture, ensuring data integrity, quality, and accessibility.

Data Management

The Leadership Team at Perch Insights is responsible for guiding the company's strategic direction, overseeing product development, and driving innovation. Comprised of the Co-founder & Chief Product Officer, Chief Executive Officer, and Co-founder and VP of Engineering, this team ensures alignment across all departments to maximize client lifetime value and minimize customer acquisition and servicing costs.

Leadership Team

This department focuses on the development, strategy, and lifecycle management of products to meet customer needs and drive business growth.

Product Management

This department focuses on ensuring the quality and reliability of products through systematic testing and evaluation.

Perch Insights

Org chart

Teams

Data Engineering Team

Executive Leadership

Data Management

Leadership Team

Product Management

Quality Assurance

Offices

Perch Insights

Org chart

Teams

Data Engineering Team

Executive Leadership

Data Management

Leadership Team

Product Management

Quality Assurance

Offices

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