Perch Insights equips CX professionals with data-driven insights that enable proactive decision-making that increases client lifetime value while lowering customer acquisition and servicing expenses.

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Perch Insights

Amit Basak

Ryan Ward

Shantanu Dhaka

The Data Engineering Team at Perch Insights designs, builds, and maintains robust data pipelines and infrastructure to ensure seamless and accurate collection, processing, and storage of customer experience data. They collaborate closely with data analysts and business intelligence developers to transform raw data into actionable insights, empowering CX professionals to make informed decisions that drive increased client lifetime value and reduced costs.

Data Engineering Team

The Engineering Team at Perch Insights develops and maintains the seamless integration of user-friendly software and robust data analytics tools. They ensure high-quality, reliable, and scalable systems that deliver actionable insights to CX professionals, driving enhanced decision-making and operational efficiency.

Engineering Team

The Leadership Team at Perch Insights is responsible for guiding the company's strategic direction, overseeing product development, and driving innovation. Comprised of the Co-founder & Chief Product Officer, Chief Executive Officer, and Co-founder and VP of Engineering, this team ensures alignment across all departments to maximize client lifetime value and minimize customer acquisition and servicing costs.

Perch Insights

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Data Engineering Team

Engineering Team

Leadership Team

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