Elvin Tapong

Elvin Tapong has a diverse work experience in the field of technical support and cybersecurity. In 2018, Elvin worked as an L2 Technical Support/Floor Manager at Revention/Hungerrush POS, where they provided technical assistance to customers using the Retention POS system and managed support techs. From 2019 onwards, Elvin joined Perch Security as a Security Analyst, responsible for monitoring cybersecurity systems for breaches and analyzing packet information. In 2022, Elvin worked as an L1 Technical Support Engineer at Instructure, where they provided technical assistance for the LMS software Canvas. Throughout their roles, Elvin consistently demonstrated a focus on customer satisfaction and continuous improvement.

Elvin Tapong completed their Bachelor of Arts (BA) degree in Psychology with a Minor in Sociology from Texas State University, graduating between 2014 and 2016. Prior to that, they obtained an Associate Degree in General Studies from Tyler Junior College, but the specific dates are not provided for this degree. In terms of certifications, Elvin Tapong obtained the CompTIA A+ certification from CompTIA in January 2018, followed by the CompTIA Network+ certification from the same institution in October 2018.