Keith Liddle

Keith Liddle has a range of work experience spanning from 2012 to the present. Keith is currently employed at Percona as the Manager of the Customer Success Team, where they lead an international remote team of Customer Success Managers. Under their supervision, the team has achieved record-breaking renewal rates and bookings. Prior to this position, Keith worked as a Customer Success Manager at Percona, managing a portfolio of global clients with a total contract value of over $4 million. Keith consistently exceeded annual contract renewal targets during this role.

Before joining Percona, Keith was a Sales Team Manager at Changeworks Recycling Ltd., where they trained, coached, and managed a team of field salespeople. Together, they won over 600 new business contracts and surpassed revenue growth targets set by the executive team. Additionally, Keith personally managed relationships with key customers, handling service contracts valued at over $1 million. Keith began their journey at Changeworks as an Account Executive, where they consistently met new business revenue quotas.

Keith's work experience also includes roles as an Intern at the United Nations Regional Centre of Expertise (RCE) Graz-Styria and the Edinburgh Festival Fringe Society. At RCE, they gained valuable skills and knowledge, while at the Edinburgh Festival Fringe Society, they worked as an intern to contribute to the organization’s operations.

Overall, Keith Liddle has a diverse background in customer success, sales, and management roles, consistently achieving or surpassing targets and delivering strong results in all their positions.

Keith Liddle completed their Bachelor of Science (B.Sc.) degree in Geography at The University of Edinburgh from 2008 to 2012.