Peregrin
Jaynese Waddell is a seasoned professional with a strong background in community service and relationship management. Currently serving as a Relationship Manager at Peregrin since September 2022, Jaynese previously held multiple roles at the United Way of the Ocoee Region from May 2012 to September 2022, including Director of Community Impact and Director of Volunteer Services, managing programs like the online Volunteer Center and the AmeriCorps VISTA Project. Jaynese’s experience also includes working as a Mental Health Tech at Parkridge Valley Behavioral Health Facility and as a Cashier at The Dollywood Company. Jaynese holds a Master of Science in Holistic Child Development and a Bachelor of Arts in Psychology, both from Lee University.
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Peregrin
Peregrin provides technology solutions and services in three core areas: - Call Management & Referral Services to leverage education resources for cardholders, so they make informed decisions before choosing their debt reduction alternatives - Program Automation for faster engagement with DMP agencies, providing data and tools to help CCAs serve cardholders better, enhancing likelihood of liquidation and resolution. - Agency Management tools that help mitigate fourth-party risk, enhancing compliance and improving cardholder engagement meansurement and monitoring Example applications: - Toll-Free CARD Act line (required billing statement credit counseling info) - Credit Counseling Locator (Referral) Line providing free, professional counseling by top agencies. - DMP process and program management automation Peregrin's secure, cost-effective solutions enable credit card issuers and lenders to more cost-effectively manage and operate DMP support processes. Creditors also leverage Peregrin technology to enhance CCA servicing capability which, in turn, lowers costs for everyone and can increase liquidation.