Michael Fender is a seasoned Business and Quality Assurance Analyst with a diverse background that spans customer relations, eCommerce management, and healthcare services. They owned and operated Smells&Suds from 2016 to 2020, where they optimized operations and developed marketing strategies while managing an eCommerce storefront. Michael also served as a Customer Relations representative at FAM Industries from 2017 to 2020, where they handled customer inquiries and promoted company growth. They began their career in healthcare as a Licensed Practical Nurse from 2000 to 2011 and have since pursued education in Business and Full Stack Development. Currently, Michael holds multiple roles as a Technical Consultant at Perficient.
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