Patrick Swain is a seasoned banking senior executive with extensive experience in contact center operations, collections, and fraud management. They have held leadership roles at prominent financial institutions, including Bank of America and Citi, where they successfully managed large teams and significant delinquency volumes, enhancing operational efficiencies and team performance. Currently, Patrick serves as a Collections Practice Lead and Senior Business Consultant at Perficient, focusing on strategic planning and organizational transformation. Patrick's academic foundation includes a period of study at East Carolina University.
Location
Raleigh, United States
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