Viviana Brizuela

Viviana Brizuela is a seasoned ServiceNow Business Analyst currently employed at Perkins Coie LLP since March 2022, with a prior role as a ServiceNow Analyst for Managed Services at Presidio from May 2015 to March 2022. Earlier experience includes working as an Application Analyst for CRM at CHEP, where responsibilities included managing the Siebel system and customer interactions related to incidents and requests. Viviana held various customer service roles at CHEP, focusing on enhancing customer experiences and resolving inquiries. Additional experience includes serving as a Technical Lead at SanDisk, providing training and troubleshooting support, and as a Teller Customer Service representative at Bank of America. Viviana Brizuela holds a degree in Computer Programming & Analysis from Valencia College.