Shawna J. Ferguson

Shawna J. Ferguson is an accomplished IT and customer experience professional with extensive leadership experience across various organizations. Currently serving as the Director of IT & Customer Experience Solutions at Perlick Corporation, Shawna focuses on streamlining support activities and developing digital customer solutions. Previous roles include managing IT operations at Superior Support Resources, Inc., and leading technical support at QuadMed Onsite Health and Wellness. Shawna's earlier experience includes strategic planning and direction at Milwaukee School of Engineering and change management analysis at Manpower Inc. Shawna holds an MBA in Leadership/Management and a BA in Management of Computer Services from Ottawa University.