John Cariaso

John Cariaso has a diverse work experience in various technology-related roles. John most recently worked at Perpetual Limited as a Service Operations Lead, supporting the SIAM manager in delivering services and ensuring effective execution of processes within the SIAM team. Prior to that, they worked at Starboard IT as an Incident and Change Manager, where they facilitated and managed changes, coordinated problem-solving efforts, and ensured compliance with process guidelines. John also worked at Hipages as an IT Systems Support Officer, providing helpdesk support to staff across multiple sites. Earlier in their career, they held roles at JPMorgan Chase & Co. as a Technology Change Manager, Cyber Security Change, Release, Incident and Problem Manager, and Incident Response Center Technology Operations Manager. John also worked at Optimum Solutions as an Information Technology Service Desk Manager. Overall, John Cariaso has a strong background in IT service management, change management, incident management, problem management, and IT support.

John Cariaso obtained a Bachelor of Science degree in Computer Science from Pamantasan ng Lungsod ng Maynila between 2000 and 2004. John also obtained an ITIL Foundation Level certification from EXIN in 2015.