Alicia R.

Alicia R. currently serves as the Sales Excellence Technology & CRM Manager at Perrigo Company plc, where responsibility includes leading technology adoption and managing the Salesforce roadmap across multiple business segments to enhance customer engagement and streamline processes. Prior experience includes roles as Salesforce Product Owner, Consultant at AllCloud, and Project Manager at Fortimize, focusing on digital transformation in Financial Services. Alicia R. also held positions as Sr. Salesforce Business Analyst and Project Manager/Business Analyst at Harris Associates, as well as a Business Analyst at JPMorgan Chase. Early career experience includes mortgage processing and customer care roles at PNC Mortgage and JPMorgan Chase, along with a marketing and communications internship at Holland Hospital. Alicia R. earned a BA in Health Communications from Grand Valley State University.