Sonia da Costa is an accomplished professional in the customer experience field, currently serving as Chief Customer Experience Officer and Group Customer Experience Director at Persimmon Homes since June 2021. Prior to this role, Sonia held multiple positions at Barratt London from January 2014 to June 2021, including Director of Customer Care and Regional Head of Customer Services. Sonia's career at Barratt Homes began in November 2008, where the individual excelled as a Senior Customer Service Executive until December 2013.
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