Sachin Dubey is a Senior Manager in Technical Support at Persistent Systems Ltd., bringing over twelve years of experience in production support and testing domains. They have a strong background in ITIL Service Management, data analytics, and project management, and are certified in ITIL V3 Foundations. Prior to their current role, Sachin held positions at Tech Mahindra and Tata Consultancy Services, where they developed expertise in team and stakeholder management, incident resolution, and process optimization. Sachin holds a Bachelor of Engineering degree in Mechanical Engineering from the Institute of Engineering and Technology, DAVV, Indore.
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