Chad Miles is an accomplished professional with extensive experience in billing operations and client services. Currently serving as the Director of Billing Operations & Analytics at Personalis, Inc. since July 2025, Chad brings a wealth of expertise gained from over 13 years at Quadax, Inc. in various leadership roles, including Director of Reimbursement Management and Director of BPO Client Services. Chad's responsibilities encompassed strategic direction, product development, and enhancing client experiences. Prior to Quadax, Chad held positions at UniControl Inc. as a Senior Customer Service Representative and Inside Sales, contributing to project support and customer relations. Chad holds a Bachelor of Arts degree in Management and a certificate in Sustainability from Baldwin Wallace University, along with an Associate of Arts degree in Business from Cuyahoga Community College.
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