Ana Belén Morán Velasco

Ana Belén Morán Velasco has a diverse work experience. Ana Belén is currently working at Personio as a Lead in Quality Management, where they lead a team responsible for assessing the quality of customer interactions. Ana Belén is also involved in re-designing the quality management framework and analyzing data for continuous improvement opportunities. Prior to this, they worked at Twitter, where they held multiple roles, including Manager of Safety Operations, Lead Analyst of Safety Operations, Senior Analyst of User Operations, and Analyst of User Operations. In these roles, they were responsible for various tasks such as developing and optimizing policies, managing projects, and implementing LEAN methodologies for process optimization. Ana Belén Morán Velasco also has experience as a Research Assistant at The Iberian Book Project - University College Dublin and Universitat Pompeu Fabra, where they worked on research projects and provided administrative support.

Ana Belén Morán Velasco earned their MA in Medieval and Renaissance Studies from the Universidad de Salamanca from 2012 to 2013. Prior to that, they pursued a BA in Humanities and Intercultural Studies at the Universitat Pompeu Fabra from 2006 to 2011. In 2005, they studied Giurisprudenza at the Università degli Studi di Bologna. Ana Belén'searlier education includes a degree in Labour Relations from the Universitat Rovira i Virgili, which they completed from 2003 to 2005. In addition to their academic qualifications, Ana Belén Morán Velasco has obtained several certifications, including Facilitation Skills from the Irish Management Institute, Leading and Managing Globally from the Yale School of Management, Blended Learning: Personalizing Education for Students from Coursera Verified Certificates, and Becarios Fundación ”la Caixa” from Fundación ”la Caixa”.