Personio
Claudia Scharf is a seasoned professional in customer success and marketing management, currently serving as the Senior Lead Customer Success Management DACH at Personio since February 2022, where responsibilities include leading a hybrid team of eight and developing a new customer success strategy with notable retention targets. Prior to this role, Claudia was the Head of Customer Success at Loyalty Prime GmbH, where strategic implementation significantly boosted customer retention. Claudia's earlier experience at NTT DATA DACH spanned multiple leadership roles, including Head of Marketing and Executive Assistant, enhancing business efficiency and driving marketing campaigns. Claudia's career also includes project management and business analysis at IBM. Academically, Claudia holds an MBA in General Management from Munich Business School, complemented by degrees from various international institutions.
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Personio
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Personio is the all-in-one HR software for small and medium-sized companies. Based in Munich, Madrid, London, Dublin, and Amsterdam, Personio’s mission is to make HR processes as transparent and efficient as possible so HR can focus on what matters most: people and strategy. The Personio solution includes human resources, recruiting, and payroll, and supports the core HR processes every business needs to do. Nearly 5,000 customers operating in over 80 countries use Personio.