Yulia Hanych

Yulia Hanych currently serves as an Associate Customer Success Manager at Personio, where responsibilities include driving client adoption, mitigating risk, and leading expansion initiatives. Previously, Yulia held the position of Implementation Manager, managing multiple customer implementation projects, particularly focusing on large businesses, ensuring high-quality account setups. Prior experience includes a role as a Business Development Representative at Odilo, generating new business opportunities, and as a Customer Operations Specialist at Uber, providing customer support across various teams. Early career experience encompasses public administration work at the Ministerio de Inclusión, Seguridad Social y Migraciones, focusing on projects aimed at preventing intolerance. Yulia holds a Master in International Business from EAE Business School and a Bachelor's in International Relations from Universidad Rey Juan Carlos, along with academic experience in Economics and Management from Czech University of Life Sciences Prague.