Brendon Urwin

Brendon Urwin has extensive experience in IT service management, currently serving as Service Delivery Manager at Perth Airport since May 2010, where oversight of the IT Service Desk and adherence to Service Level Agreements are key responsibilities. Prior to this role, Brendon managed Desktop Support and served as Assistant Systems Administrator at Perth Airport, focusing on the desktop standard operating environment for approximately 250 users. Brendon's earlier experience includes roles at dunnhumby from March 2006 to March 2010, where responsibilities ranged from Global Windows and Desktop Support Manager to Global Desktop Support Manager, and Desktop Support Technician. Additionally, Brendon began a career at Insight Direct UK LTD, working as a Desktop Support Technician and leading support efforts within the EMEA region.