Kim Powers

Kim Powers serves as the Sr. Retention and Loyalty Marketing Manager at Pet Food Express since October 2024. Previously, Kim worked as a CRM Consultant at Neiman Marcus Group, where support was provided for CRM strategy and execution of targeted promotional tests. At Gap Inc., Kim held multiple roles, including Senior Manager of Omni Member Experience, leading initiatives across loyalty teams and developing new capabilities. Additional responsibilities included roles at Athleta, focusing on loyalty acquisition and marketing execution. Earlier experience includes a Marketing Assistant Manager position at Bay Area Discovery Museum and content-related roles at Napa Valley Wine Train. Kim holds a Bachelor of Science in Business-Marketing from Sonoma State University and has studied at both Kingston University and Santa Rosa Junior College.