Petbarn sells one of the biggest ranges of pet food in Australia, as well as a huge range of veterinary products and pet accessories. It's everything for pets!

Retail

Petbarn Pty Ltd.

Jeffrey David

Mark R.

Emma Power

Nicole Young

Meredith Gallanty

Mike Cohen

This department manages and supports the activities related to retail sales and merchandising to enhance the customer shopping experience.

Retail Operations

The Planning and Coordination team at Petbarn Pty Ltd is responsible for optimizing inventory levels, managing product placement within retail spaces, and ensuring efficient supply chain operations. By coordinating national warehouse planning, demand forecasting, and space management, this team ensures that all pet food, veterinary products, and accessories are readily available to meet customer demands throughout Australia.

Planning and Coordination

The Customer Service team at Petbarn Pty Ltd. ensures exceptional customer experiences by addressing inquiries, handling complaints, and providing product information. They assist customers in-store, via phone, and online, coordinating with various departments to resolve issues and ensure satisfaction across all touchpoints.

Customer Service

This department oversees the operations and performance of retail locations.

Retail Management

The Category Management team at Petbarn Pty Ltd oversees the selection, pricing, and promotion of pet food, veterinary products, and pet accessories. This includes managing product categories, developing private label food lines, analyzing market trends, and ensuring a comprehensive and competitive product range to meet customer needs.

Category Management

The Technical and Analytical Team at Petbarn Pty Ltd. focuses on leveraging technology and data to enhance business operations and strategies. They manage IT projects, analyze business and pricing data, ensure database performance and support, optimize product sourcing, and lead initiatives using Adobe Experience Cloud to improve customer experience and marketing efforts.

Petbarn Pty Ltd.

Org chart

Teams

Retail Operations

Planning and Coordination

Customer Service

Retail Management

Category Management

Technical and Analytical Team

Offices

Petbarn Pty Ltd.

Org chart

Teams

Retail Operations

Planning and Coordination

Customer Service

Retail Management

Category Management

Technical and Analytical Team

Offices

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