Omoyeni Denloye

Omoyeni Denloye has worked in the IT sector since 2012. From 2012 to 2014, they worked as an Information Technology Support Specialist at the Ministry of Establishment, Training and Pensions. During this time, they supported customers with data connectivity issues, assisted with troubleshooting steps, and rebooted hardware. Omoyeni also processed an average of 10 inbound and outbound technical support calls, and worked with customer service supervisors to resolve customer concerns on a daily basis. From 2014 to 2019, they worked as an Information Technology Specialist at PRICEWATERHOUSE COOPERS, S.C., where they monitored IT use to maintain compliance with established processes, policies and guidelines, and supported new infrastructure planning and deployment to meet organizational expectations. Omoyeni also devised workarounds and resolutions for system problems. Currently, they are a Technical/Customer Support Engineer at Petcube, where they are a primary technical contact/Customer service representative, delivering advanced technical troubleshooting on M365 products (OneDrive Online and In App) and problem-solving, solutions for corporate customers. Omoyeni also assists customers with technical issues via email and phone call using the Zendesk, Rave and Service desk ticketing system.

Omoyeni Denloye obtained a Higher National Diploma in Computer Science from Yaba College of Technology between 2015 and 2017.