Christopher Basilio

Christopher Basilio has extensive experience in information technology and training roles. Currently working at Bank of America since January 2019 as an Information Technology Service Desk professional, Christopher resolves 20-25 issues daily, ensuring user satisfaction through effective communication with a second-level support team. In addition, Christopher has served as a Restaurant Training Professional at Peter Piper Pizza since August 2014, where responsibilities include training new employees across various positions while also addressing guest complaints and supporting management. Christopher obtained a Certificate in IT Help Desk from Year Up United in 2019 and has pursued further education at GateWay Community College from 2016 to 2019.