Marcel Kurnik

Marcel Kurnik is an experienced Ecommerce Specialist at Petrol Group since May 2022, previously serving as an Ecommerce Analyst and Customer Service Consultant at Telekom Slovenije from October 2017 to May 2022. Marcel's expertise includes data analysis for call center operations, focusing on call predictability based on marketing strategies, scheduling optimization, and improving sales responsiveness through application testing. Marcel holds a Master's degree in Business Informatics from the Faculty of Commercial and Business Sciences (2020-2024) and a Bachelor's degree in Social Informatics from the University of Ljubljana (2016-2020), along with a Media Technician degree from the Secondary School of Media (2012-2016).