Mounika G

Mounika G is an experienced ServiceNow Developer and Administrator with a strong background in managing service requests and implementing various ServiceNow modules, including Service Catalog, Incident Management, Knowledge Management, and Change Management. Currently employed at PetSmart, since March 2023, Mounika coordinates with stakeholders to align business needs within the Enterprise Data Management team. Previous roles at Principal Financial Group and TechTree IT Systems Private Limited involved gathering business and technical requirements, creating mockup screens, and overseeing scripting changes for ServiceNow applications. Mounika began the career at Techasoft Pvt. Ltd, focusing on requirement gathering and developing business logic. Mounika holds a Bachelor's degree in Computer Science from JNTUH College of Engineering Hyderabad.