Petz
Arnaldo Souza serves as the District Operations Manager for the Rio Grande do Sul and Santa Catarina regions at Petz since November 2020, with a focus on ensuring operational results through effective process management, team motivation, and customer service excellence. Prior experience includes a tenure at DIA Brasil from April 2009 to July 2020, where Arnaldo held several roles, including Regional Operations Manager, focusing on store management, team development, and adherence to company procedures. Arnaldo's educational background includes an MBA in Leadership, Team Management, and Productivity from Pontifícia Universidade Católica do Rio Grande do Sul, scheduled for completion in January 2025, and a degree in Logistics from Uninove - Universidade Nove de Julho.
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Petz
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Petz is the most complete ecosystem in the Brazilian pet segment, offering a platform of solutions that combines a shopping experience and differentiated service in the largest network of physical stores in the country with the convenience and agility of its digital channels.