Lindsay Chang

Lindsay Chang has a diverse work experience spanning different industries. Lindsay currently holds the position of Director, Customer Success - Public Sector at Pexip since January 2023. Prior to this role, from January 2022 to January 2023, they worked as a Customer Success Manager at the same company.

Before joining Pexip, Lindsay was a Digital Customer Success Manager at Masonite International from September 2019 to December 2021. In this role, they directly managed a team of five digital customer support specialists, coached and developed them, and drove their performance. Lindsay also focused on driving adoption and retention for client onboarding into a web-based solution software while fostering strong relationships.

From January 2018 to September 2019, Lindsay worked as a Client Success Manager at Tapdn, by CORT, A Berkshire Hathaway Company. In this role, they developed and managed client portfolios, aimed to maximize business growth and profitability. Lindsay also analyzed customer data to improve the customer experience and provided operational support on client sites.

Prior to Tapdn, Lindsay spent several years at CORT. From December 2015 to January 2018, they served as a Senior Sales & Marketing Specialist, Strategic Business Development. In this position, Lindsay was responsible for translating the CORT brand and services through dynamic presentations for a Strategic Business Development team, including drafting and designing marketing materials. Earlier, from December 2012 to December 2015, they worked as a Sales & Marketing Specialist in the same team, providing proposal support and conducting company research.

Lindsay began their career as an Intern at Invertix Corporation from May 2008 to May 2010. Lindsay also gained administrative experience as an Administrative Assistant at Dimension Data in 2012, where they provided office support and managed various tasks, including document drafting and proofreading, calendar coordination, and inventory management.

Overall, Lindsay Chang has a strong background in customer success, relationship building, and strategic business development across different industries.

Lindsay Chang obtained a Bachelor of Arts (B.A.) degree in Communication and Political and Persuasive Communication from George Mason University, studying from 2007 to 2012. Additionally, Lindsay obtained a certification as a Customer Success Manager Certified Professional from Gainsight in 2022.