Eileen Kelly is an experienced Information Technology Support Engineer currently employed at PFH Technology Group since July 2021, where responsibilities include providing 1st level support for Salesforce CRM and bespoke Vaccination applications, as well as managing IT equipment for HSE staff. Prior experience includes roles as an IT Service Desk Advisor at Infosys BPM Limited and Customer Care Agent at Eishtec, emphasizing technical support and excellent customer service. Eileen's educational background includes a First Class Honours Higher Diploma in ICT in Science in Computing and a Ph.D. in Environmental Technology from the Institute of Technology Carlow, as well as Bachelor's Degrees in Food Quality Management and Industrial Biology with Bioinformatics. Earlier in career history, Eileen worked as a Microbiology Analyst in Quality Assurance at Organon Ireland Ltd and managed a busy kitchen as Head Chef at Juice vegetarian Restaurant.
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