James Lucey

James Lucey is an experienced IT professional with a solid background in technical support and systems administration. Currently serving as an IT Technician at PFH Technology Group since June 2019, Lucey also holds a position as a Technical Support Engineer at Mozy by Dell, where responsibilities include managing an email queue and addressing customer inquiries through chats and calls. Previous roles include Helpdesk Analyst at Westbourne I.T. Global Services and System Administrator at Stephens Nathans Moore, where maintenance of Microsoft 2008 servers and various devices was performed. As an IT Technician at Limerick Institute of Technology, Lucey gained valuable experience troubleshooting PCs and networking issues. Lucey earned a Higher Certificate in IT Support from LIT Tipperary and completed additional training at ISA Skillsnet.