Lisa O.

Lisa O. has extensive experience in customer service and technical support, currently serving as an Account Manager (HSE) at PFH Technology Group since March 2021, where responsibilities include delivering IT and data support to clients while ensuring high standards of service. Previously, Lisa worked as Tier 1 Support at PGi from May 2017 to February 2021, providing technical assistance and prioritizing customer inquiries. Earlier roles include Sales Advisor at FBD Insurance, where Lisa handled customer queries and administrative tasks in the insurance sector, and Claims Administrator at Irish Life, focusing on claims processing and support. Throughout these positions, Lisa demonstrated strong communication skills, attention to detail, and compliance with established service standards.