Hendrik Luuk is an experienced Chief Technology Officer with a strong background in the data analytics industry, focusing on natural language processing, machine learning, high-performance computing, and bioinformatics. They hold a Doctor of Philosophy (PhD) in Neuroscience from Tartu Ülikool, earned in 2009. Hendrik has worked at notable organizations, including serving as a Senior Director and Natural Language Processing Lead at Pfizer since 2023, and previously as the Head of Conversational AI Technology at Zurich Insurance Company Ltd from 2021 to 2023. They co-founded alphachat.ai, where they built smart Virtual Customer Assistants to enhance customer service. Hendrik also contributed as a Senior Research Fellow at the University of Tartu from 2014 to 2019.
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