MH

Melanie Handl

Enterprise Customer Success Manager at PFL

Melanie Handl's work experience is as follows:

1. PFL.com:

- Strategic Customer Success Manager (July 2022 - present)

- Custom Solutions Specialist - Team Lead (January 2021 - July 2022)

- Custom Solutions Specialist (March 2018 - July 2022)

- Customer Advocate (August 2015 - July 2022)

- Responsibilities include creating and selling marketing ideas, teaching and training others, building relationships with partners and customers, providing exceptional customer service, driving customers to print and marketing solutions, and resolving customer issues.

2. Graphic Designer (Freelancer):

- Worked with various clients and the Capital Journal in Montana (June 2013 - present)

- Specialized in branding, logo design, ad design, and magazine layout.

3. Capital Journal:

- Creative Director/Manager (February 2013 - June 2013)

- Oversaw the creation and development of a web and digital division, planned budgets and sales goals, and worked on branding.

- Operations Manager/Art Director (May 2009 - June 2013)

- Managed daily operations of pre-press, mail room, printing, and design departments, implemented an Effective Advertising program, and focused on client communication and ad content.

4. Coeur d'Alene Press:

- Art Director (January 2007 - February 2009)

- Directed creative projects, participated in marketing and design training programs, and designed ad campaigns for Coeur d'Alene Magazine.

5. Steamboat Pilot & Today:

- Graphic Designer (May 2005 - January 2007)

- Responsible for ad design on special sections and magazine publications, maintained productivity and creativity standards, and designed publications for clients.

6. Colorado Mountain News Media:

- Graphic Designer (May 1999 - May 2004)

7. KTVM:

- Office Manager (October 1997 - May 1999)

Overall, Melanie Handl has a diverse background in customer success, custom solutions, graphic design, and management roles, with a strong focus on client satisfaction and creative problem-solving.

Melanie Handl attended Montana State University-Bozeman, although the specific start year, end year, degree name, and field of study are not provided.

Links

Timeline

  • Enterprise Customer Success Manager

    July, 2022 - present

  • Custom Solutions Specialist Team Lead

    January, 2021

  • Custom Solutions Specialist

    March, 2018

  • Customer Advocate

    August, 2015

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