Patrick Rabitaille is an accomplished product owner with extensive experience in the logistics and software support sectors. Currently serving as the Product Owner for the PGA TOUR since December 2021, Patrick leads the management of over 30 internal applications and spearheads the transition to Agile Methodology principles. Previously, as Software Support Regional Manager at KALERIS, Patrick played a crucial role in ensuring high customer satisfaction during a significant merger, leading a diverse customer support team. At Wabtec Corporation, Patrick excelled in roles including Shipper Supervisor and Customer Support Engineer Analyst, where responsibilities included delivering expert software support and improving service efficiency. Patrick's career began at Genesee & Wyoming Inc., managing customer relations and overseeing operational support. With a Bachelor of Arts in Public Relations from the University of North Florida, Patrick combines technical expertise and strong leadership skills to drive operational success.
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