Jessie Schuurman is currently a Manager of Customer Journeys at PGGM, where responsibilities include overseeing the customer journeys related to new employment and temporary reduced work. Previous experience includes roles as a Business Consultant at PGGM, focusing on change management and process optimization for various departments, and as a Business Consultant at Adviesgroep Novius, where digital business transformations were executed. Additional consultancy positions held at GMB, Waterschap Rivierenland, NLO, and UWV involved developing frameworks to enhance digital strategies and processes. Jessie Schuurman holds a Master's degree in Public Management and various qualifications in Business Administration from Radboud University and Hogeschool van Arnhem en Nijmegen, among others.