Romaine Herman

Romaine Herman is an accomplished IT professional with extensive experience in service delivery, support operations, and IT management. Currently serving as an IT Service Delivery Manager at Phastar since March 2022, Romaine oversees Global Support Services and manages Global Service Desk Operations. Prior roles include Senior Information Technology Administrator, Information Technology Technician at Introba UK, Infrastructure Analyst at Smythson of Bond Street, IT Manager at Aspen Healthcare, and various support positions at JenningsBet and Fitbug. Romaine holds multiple qualifications from Harlow College and the University of Westminster, complemented by a strong foundation in ITIL principles and a proven track record of managing IT operations across diverse environments.