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Romaine Herman

IT Service Delivery Manager at Phastar

Romaine Herman is an accomplished IT professional with extensive experience in service delivery, support operations, and IT management. Currently serving as an IT Service Delivery Manager at Phastar since March 2022, Romaine oversees Global Support Services and manages Global Service Desk Operations. Prior roles include Senior Information Technology Administrator, Information Technology Technician at Introba UK, Infrastructure Analyst at Smythson of Bond Street, IT Manager at Aspen Healthcare, and various support positions at JenningsBet and Fitbug. Romaine holds multiple qualifications from Harlow College and the University of Westminster, complemented by a strong foundation in ITIL principles and a proven track record of managing IT operations across diverse environments.

Location

Romford, United Kingdom

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Phastar

Phastar is a specialist biometrics contract research organization offering statistical consulting, clinical trial reporting, data management and data science services by providing expert consultants and managing and delivering in-house projects, FSP-style arrangements and preferred partnerships. Our number one priority is ensuring on time, quality work: every project undertaken is supervised on methodology and utilizes internal processes designed to guarantee optimal quality, inspired by 4,000 years accumulated technical experience across the company. Phastar is headquartered in London (UK) and North Carolina (US) and has 15 offices worldwide


Employees

201-500

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