Patrick M. Hayes

Patrick has broad experience as a business executive, transformational leader, innovator, business architect, and change agent. He specializes in building customer-focused organizations where, for the past 25 years, he has transformed sales and marketing, IT, operations, HR and finance to align with customer innovation and growth.

Patrick has developed and implemented strategy across broad disciplines both at a corporate and departmental level using tools such as balanced scorecard. He has lead the planning and re-organization activities within a multi-billion dollar telecommunications company, as well as in several smaller firms. He has also lead regional and international market expansions for five companies, including the launch of several Security Operations Centers for organizations like Allstream, Hitachi Systems, OBS Global and UncommonX.

Patrick has played a lead role in the merger and acquisitions of several firms in the IT, software and services industries. He has a proven ability to build organizations, business models, and programs through strong team leadership and mentorship; he has solid planning and execution skills, organizational change management capabilities, and excellent knowledge of best practices.

Patrick provides consulting services to clients in the areas of Performance Improvement; Business Architecture; Organizational Change; Innovation; Governance, Risk, and Compliance; and Digital Program Management. He has a broad range of experience across many industries including Financial Services; Utilities, Oil and Gas; Telecommunications; Cloud Services; Government; Digital Marketing and Gaming.