Tom Renard

Tom Renard is Senior Vice President of Client Relations and Loan Operations. Mr. Renard joined the Agency in 1992. He is responsible for managing third-party external client relationships, including federal and private education loan assets, as well as overseeing systems provided to remote clients. He also oversees the operations for servicing these portfolios and the contractual testing associated with the compliance of these responsibilities.

Mr. Renard previously served as the Vice President of Client Relations, Business Intelligence and Reporting Operations, and Client Support User Acceptance Testing where his responsibilities included managing technical resources supporting remote clients and internal operations.