Gunnar Carlsson

Gunnar Carlsson has a diverse work experience spanning various roles and industries. Gunnar worked at PhenixID AB as a Customer Success Engineer starting from July 2023. Prior to that, they were a Support Engineer at The Service Corporation (TSC) from April 2018 to July 2023.

From May 2011 to March 2017, they worked at Micro Focus as a Premium Support Engineer, where they served as the first point of contact for their largest customer in Sweden. During this role, they developed strategies for upgrades, updates, and hardware replacement, and provided guidance in major changes to the product base.

Before that, Gunnar served as a Senior IT Executive at Utbildningsförvaltningen, Stockholms stad - Hedvig Eleonora school from December 2007 to January 2011. In this role, they were responsible for developing the school's IT environment and providing support and training in the Novell environment.

Gunnar also had experience as an IT Consultant at GC Daadmi from November 2006 to December 2007, where they provided consultancy services to schools and districts within the City of Stockholm. Gunnar'stasks included support, engineering, and application packaging.

Gunnar worked as a Support Technician at ErgoGroup from April 1996 to November 2006, where they supported small businesses and later worked as a helpdesk support engineer for Ericsson.

Additionally, they worked as an Instructor at Semcon Utbildning AB from January 1996 to April 1996, conducting basic training in MS-DOS and Novell CNA 3.12.

Gunnar's early experience includes roles such as CAD/Design and Material Preparator at ABB Power Systems AB from March 1993 to November 1994, and Selling and Computer Technician at Kronan Data AB from April 1992 to February 1993, where they were involved in CAD design verification and sales of computer components.

Gunnar Carlsson's education history is as follows:

Gunnar attended Lexicon University in 2017, where they studied Computer Support Specialist.

In 2010, they attended City of Stockholm and completed a workshop on Microsoft Windows 7.

Also in 2010, Gunnar studied ITIL Foundation at Lexicon University.

In 2007, they attended Cornerstone and focused on Novell GroupWIse 7.

In 2006, Gunnar studied Macrovision Adminstudio Professional 8 at Macrovision.

In the same year, they also studied Novell Patchlink at Novell Inc.

In 2005, they focused on Novell ZenWorks 6.5 at Cornerstone.

In 2004, Gunnar completed Microsoft Windows XP (MCP) and Novell NetWare 6.0 Administrator (CNA) at Cornerstone.

In 2001, they studied Novell NetWare 5.1 Administrator (CNA) at Cornerstone.

In 1995, Gunnar completed a course on Novell NetWare 3.12 Engineer (CNE) at Semcon Utbildning AB.

In 1991, they attended Lernia for Management Training, which included topics such as Leadership, ISO 9000, Corporate finance, and Business law.

Lastly, Gunnar studied Electrical, Electronic and Communications Engineering Technology/Technician at Högbergskolan / Soltorgsskolan - High School from 1984 to 1989, earning the degree of Examina.

Additionally, in January 2018, Gunnar obtained the ITIL Foundation certification from Pearson VUE.